Refund, Cancellation, and Delivery Policy
Refund Policy:
Thank you for shopping at Acupressure Health Care Systems. We strive to ensure your complete satisfaction with every purchase. Please read our policy on refunds carefully.
1. Refund Eligibility:
– We offer refunds on products that are unused, unopened, and in their original packaging within 7 days of the purchase date.
– To be eligible for a refund, you must provide proof of purchase (order number or receipt).
2. Non-Refundable Items:
– Certain items are non-refundable, including but not limited to personalized items, perishable goods, and downloadable software products.
3. Refund Process:
– To initiate a refund, please contact our customer service team at support@acupressurelucknow.com with your order details.
– Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 days.
4. Late or Missing Refunds:
– If you haven’t received a refund within the expected timeframe, please check your bank account first.
– Contact your credit card company, as it may take some time before your refund is officially posted.
– If you’ve done all of this and still have not received your refund, please contact us at support@acupressurelucknow.com.
Cancellation Policy:
1. Order Cancellation:
– You may cancel your order within 10 hours of placing it, provided it has not yet been processed or shipped.
– To cancel an order, please contact us immediately at support@acupressurelucknow.com with your order details.
– Once an order has been processed or shipped, it cannot be canceled. In such cases, you may initiate a return once you receive the item.
Contact Us:
If you have any questions about our Refund or Cancellation please contact us:
– Email: support@acupressurelucknow.com
– Phone: +91 9335236625, +91 6386070776
– Address: 900 A, azad mohal sadar bazar cant. Lucknow. India